So Serene Boutique LLC

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All sales are final. We pride ourselves in the quality of our items. All items undergo a thorough inspection prior to shipment. If there is an issue prior to shipment, you will receive direct correspondence.

All orders will be processed within 3 business days and shipped via UPS Ground, USPS First Class, or USPS Priority Shipping based on weight and location. Once order confirmation is received, your order should arrive within 1-3 business days. Only U.S. Continental Domestic Shipping is offered at this time (please note that due to covid-19, shipments may be delayed).

To ensure that your package is properly delivered, please make sure your address is entered in its entirety. If there are issues with address verification, customer service will contact you directly. If attempts of contact are unsuccessful, your order will be canceled and your money will be refunded to your original method of payment.

If your tracking number states that your package was delivered and you have not received it, you must contact the carrier used for shipment directly. So Serene Boutique, LLC does not hold responsibility for packages that have been deemed delivered.

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