Ready to ship in 1-3 business days
Thank you for visiting and shopping at Hallouise Herbs LLC. Following are the terms and conditions that constitute our Shipping Policy. Shipment processing time All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. Shipment to P.O. boxes or APO/FPO addresses Hallouise Herbs LLC. ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Taxes Hallouise Herbs LLC. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Hallouise Herbs LLC. is not liable for any products lost during shipping. If you received your order damaged, please contact us at [email protected] within 3 business days of receiving your package with pictures.
Due to health protection and hygiene factors we DO NOT allow refunds or exchanges. Meaning all sales are final. If you notice that your product is defective, or incorrect please contact us at [email protected] IMMEDIATELY within 3 business days, with pictures of the defective or incorrect item. We reserve the right to refuse returns of any Product(s) that does not meet our return conditions in our sole discretion. If your Product is approved for an exchange, you are responsible for the cost and risk of returning the Product(s) to Us. You will receive an address via email to return the Product(s) if it is approved and may be given a store coupon for free shipping on your next order for paying for the product’s return to Us. If the defect is Hallouise Herbs’ fault We will cover the shipping cost. We cannot be held responsible for Product(s) damaged or lost in return shipment. Therefore, We highly recommend an insured and traceable mail service.