United States (US)
Ready to ship in 1 week
NYXX'S NIMBUS SHIPPING POLICY All orders are processed within 10 to 12 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Orders placed after 8pm will be processed the next business day. Please be mindful of potential delays due to a high volume of orders or postal service problems that are outside of our control. DOMESTIC SHIPPING All orders within the U.S. and U.S territories qualify for free shipping. INTERNATIONAL SHIPPING At this time, we do not offer international shipping, but it will be available in the future. Follow our social media accounts to stay updated. HOW DO I CHECK THE STATUS OF MY ORDER? When your order has shipped, you will receive an email notification from me which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you. SHIPPING TO P.O. BOXES Shipping to p.o. boxes is available for U.S. orders. If you have any further questions, please don't hesitate to contact us at [email protected] Thank you!
REFUNDS, RETURNS AND EXCHANGES We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis, but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at [email protected] Thank you!