Shipping Countries: United States (US)
Ready to ship in 1-3 business days
Ready To Ship Orders placed before 2pm EST will be shipped the same day and should be received within 3-5 business days. Orders placed after 2pm EST will be shipped the following day. Orders placed over the weekend or on holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays, and public holidays.) Personalized orders are handled and shipped within 3-5 business days. A parcel is considered lost after it has been in the postal system for a period of 15 business days. POZ Creations cannot take responsibility for delays caused by the courier. Although orders normally take much less than that, unfortunately, we are unable to dispatch a replacement until this period of time has elapsed. If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery costs to re-deliver your order to a corrected address. POZ Creations is not responsible for the loss of your order if the address provided at the checkout is incomplete or incorrect.
We here at POZ Creations hope that you love what you ordered. But in case you are not completely satisfied, please let us know!! Unfortunately, due to Covid, we do not accept returns or exchanges but our policy may include either or though restrictions apply. Shipping fees and any applicable taxes unfortunately are non-refundable. Please do not hesitate to contact us so we can correct the issue and make it right.