Ready to ship in 3-6 days
When will my order ship? Order fulfillment varies from 3-5 business days. Orders placed on holidays or weekends will be processed the next available business day. How long will it take for my order to be delivered? 3-4 business days is the standard transit time, and 5-8 for economy with most shipping services. However, each service is subject to their own timeline. Once it is handed off to them, it is out of my hands. I put the wrong address, can I change it? I get it, I’ve done it before. Please double check your information before completing your purchase, but feel free to email me to see if I am able to adjust anything for you.
We have a 30-day return policy. You have 30 days after receiving your order to request a return. For a qualifying return, your item must be in the same condition you received it. Unused, in the original packaging with proof of purchase. To request a return, please email us using the contact page. Items sent back without first being authorized for return will not be accepted or refunded. You will be notified once we’ve received and checked your return, and if it’s been approved. If approved, you’ll automatically be refunded to your original payment method. Please keep in mind it can take up to 7 business days for your bank or credit card company to process and post the refund. Missing, Damaged Items If somehow an item you ordered is missing, or your order arrives damaged beyond use, please email me with pictures and a description of what happened. I’ll do my best to sort it out! Lost, Misplaced Stolen Packages Cait Creation Co cannot be held responsible for any lost, stolen, or misplaced packages that have a confirmed delivery to the address provided on the order.