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Shipping Countries: United States (US)
Ready to ship in 1-3 business days
Order processing takes 1-3 business days. All orders are shipped first-class mail via USPS and are typically delivered within 2-5 business days of the order being processed. Please note shipping times may be affected by COVID-19 or the holiday season. The timeframes noted are estimates only. We apologize in advance if your delivery is delayed. Once your order has shipped, we are not responsible for any uncollected parcels due to incomplete/wrong addresses or unsuccessful delivery attempts. We are not liable for unanticipated delays due to bad weather conditions. In the case of missing or lost parcels, refunds will be processed only upon official confirmation from the postal service. According to universal postal regulations, the inquiry may take up to 2 months to conclude. We do not ship internationally.
Manora Grace is committed to customer satisfaction. I the event that an item is defective or damaged, an exchange will be offered. If the item can not be exchanged, then a refund will be provided. To get an exchange/refund, a request must be made within 7 days of receiving the merchandise. Please email all requests to [email protected] OR select the product inquiry option on the store homepage. No refunds or exchanges are offered on sales items or face masks.