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Usage of any part of SO RAW HAIR (SRH) constitute acceptance of policy. CASH, CREDIT/DEBIT PAYMENTS. Paypal ([email protected]) friends & family preferred over regular PayPal. GIFT CERTIFICATES CAN BE PURCHASED AT SALON LOCATION. Purchaser accept responsibility for managing hair, following the hair care instructions & texting me (318.426.8710) within 24 hours of any issue. So Raw Hair will not be liable for abuse or neglect of hair extensions. I have taken all precautions against the spread of disease & expect you do the same. Read the FAQS page to see details. The policy, website information & So Raw Hair professional opinion will prevail in all matters. We do offer a return or exchange policy for all SO RAW HAIR Extension purchases for only 7 days after delievery date due to Covid-19 safety regulations ALL SALES ARE FINAL!!! We do NOT offer refunds. Let us know how I can enhance your experience. If you’re happy with my work, please leave a kind review on Google. If you aren’t, tell me. I will do my best to resolve any issue. Feel free to post yourself with extensions be sure to tag @sorawhair on any social media platform.