Rosewater & Aloe Hydrating Shampoo

Shipping Countries: United States (US)

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Ready to ship in 5-8 days

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Shipping Policy

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Processing is typically within 5-7 days. Because products are handmade, extended processing times may occur depending upon supply. We will update the customer on expected arrival if this is the case.

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Refund Policy

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at [email protected] Money Back Guarantee If you have ordered the correct kit for your porosity, and see no positive impact from our products, we will offer a full money back guarantee. We will first provide counsel to confirm the correct products for your porosity were ordered. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Unfortunately, we cannot accept returns on sale items or gift cards. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.