Soothe & Cool Rub

Ready to ship in 1-3 business days

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Shipping Policy

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Ship via USPS Priority (or 1st class if shipping weight is under 13 ounces) after product has been made, which is typically within 72 hours of your order. I will always provide a tracking number; sent to the email address provided with your order.

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Refund Policy

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Your Order Cancellation Rights You are entitled to cancel Your Order within 15 days without giving any reason for doing so. The deadline for cancelling an Order is 15 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: By email: [email protected] We will reimburse You no later than 14 days from the day on which We receive the unopened, returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. Conditions for Returns In order for the Goods to be eligible for a return, please make sure that: The Goods were purchased in the last 15 days The Goods are unopen and in the original packaging The following Goods cannot be returned: The supply of Goods made to Your specifications or clearly personalized. The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over. The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were open or unsealed after delivery. The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.